Waves Resort & Spa Barbados An Autograph Collection All-Inclusive Resort
Barbados
I korthet
Recensioner
We went on day hopping from our other sister hotel. It is a big hotel compared to the other Marriott Bonvoy hotels, the reception was crowded with people checking out. We tried the lunch buffet, good food options with meat and salads. The service was bad, Jennifer the restaurant manager gave a cold response when she realised we were not from the hotel. Another male staff member was rude when we asked for fresh cutlery as the ones on table had food stains on them. No drinks offered when they were clearly some tables with drinks. We were surprised as this was not what we expected from Marriott staff. The adults only pool was great on the other side of the road. It has lounge service for drinks and food. Staff were really good on that side. We had a spa massage booked and enjoyed it along with the steam and sauna rooms. We had dinner in Dosa, the Indian restaurant and that was fantastic - highly recommend the lamb shank main and pakoras starter.
From the moment we checked in, the hospitality was genuinely warm. The staff here don't just provide service—they connect with you. A huge shoutout to the Beach and Pool Ambassadors who kept the rum punches flowing seamlessly without us ever having to ask. The front desk and concierge team were incredibly attentive, helping us seamlessly map out our dinner reservations and water taxi schedules right at arrival. It is a smaller boutique property, and that intimacy shines through in how the staff remembers your name, your favorite drinks, and your preferences. They truly made our stay unforgettable.
This hotel is located between Bridgetown and Holetown, on the west coast. It has easy access to public transit, which is safe and reliable. It is a short ride to the shops of Holetown and the action of The Gap. Such an easy check in with Anisha and Zoe. All the lobby staff were helpful and kind. Lovely, peaceful location with a tiny beach that is very calm, sandy and swimmable. Akil, the beach bartender is wonderful and consistently provides excellent service. The lobby bartender had many amazing staff, but Jamar stood out for his friendliness…. really, all the staff were amazing and friendly. The beachfront rooms have an amazing, unobstructed view from floor 1-3. Avoid floor 0 as these rooms look out to the common area patio, affording no privacy. Poolside rooms look out to the adults only pool and are very quiet and peaceful. There were only two issues that we disliked about the hotel. Each meal ends with a fake bill that itemizes what you have, a cost and then asks for your room number and gratuity. When I am on vacation, I prefer to tip in cash, to the staff that I find helpful. I do not want to see a bill when I just spent over $6000 to stay here. The concierge, Antwon, was perhaps the most negative concierge I have encountered at any of the hundreds of hotels I have stayed at. Everything about his body language, eye rolling, hair tossing and so on screamed disrespect. I can appreciate that he is a religious person and, “Lives for God”, but he had a negative attitude towards nightlife and drinking. His entire demeanor around these issues was offensive to us. We wanted information about a tour and all he did was write our names down, hand us the bill and shared no information about what was included…. completely unhelpful. He also seemed to be upset that tourists can partake in duty free shopping. Concierge is not a job for him. If you want a nice clean, quiet place to stay and enjoy swimming, friendly staff and beautiful sunsets, this is the place.
We had a wonderful stay at the Waves resort and would definitely recommend it. The room was very clean, and the bed was extremely comfortable, which made it easy to relax and get a great night’s sleep. There was a good variety of food options, and everything we tried was enjoyable. The spa was a highlight, truly a great experience and perfect for unwinding. We also appreciated the strong and reliable WiFi coverage throughout the property. The staff were friendly and helpful across the board, but a special mention goes to Kevin, who took the time during the orientation day to clearly explain everything and make us feel right at home. Overall, a great experience and a place we would happily return to.
Amazing resort and amazing staff. Yes there are 2 sections to the hotel. Adult only is across the road (this is no hardship). Common sense goes a long way 🙄.?We also overlook the pool (gorgeous). Room was cleaned and free bar filled every day. The cleaner always worked around what we were doing. Both restaurants have lovely meals and there is a coffee shop open 24/7. The staff are truly amazing, friendly, funny, patient and caring. I really can’t praise them high enough.. Also all inclusive really means ALL inclusive. With warmest wishes Lyn Hearn (room 522)
